Bob Sullivan is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! He has won the Society of Professional Journalists Public Service Award, a Peabody award, and the Consumer Federation of America Betty Furness Consumer Media Service Award. He worked for MSNBC.com/NBC News for nearly 20 years, much of the creating and writing the popular consumer/tech blog The Red Tape Chronicles. Now an independent journalist, he is still a contributor on CNBC.com and NBCNews.com, and continues to appear on NBC TV programs as a consumer and technology expert. He is a contributor at Credit.com, writing about fraud, scams, and the economy. His stories have also appeared in The New York Times, New York magazine, and on dozens of other sites.