Laurène Hummer is the offering manager for Identity and Access Management Services at IBM. In this role, she defines, designs and delivers service offerings that help solve our customers’ toughest IAM challenges. With a background in product marketing, Laurène is passionate for understanding the market and telling compelling client stories. Before that, she got the taste for solving hard problems while working as a process design engineer in the petroleum and renewable energy industries. Laurène earned a BA in chemical engineering and an MBA from the University of Massachusetts at Amherst.