ESG Research: Top Mobility Trends in Retail for 2017
Among modern retailers, mobility has become a crux for business transformation aimed at shaping exemplary customer experiences.
Whether the devices and apps used in-store are supplied by the organization, employee or even the customer, retail IT leadership is launching a multitude of initiatives to improve foot traffic and reduce costs while balancing corporate and customer data security.
Join our upcoming webinar to learn about key findings from the Enterprise Strategy Group (ESG) and IBM research report on Mobility Trends in the Retail Sector with special guest, Mark Bowker, Senior Analyst at ESG.
In this webinar, we will provide insights on:
- Top business initiatives for retail IT in 2017 (learn why data security needs to join the party!)
- Key considerations for mobile devices for in-store employees
- Types and share of devices used to assist customers
- Internet of Things (IoT): its vast potential as IT’s farthest reaching initiative…and the great complexity and risk that come along with it
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