We all read the headlines — large airlines, major banks, well-known retailers and even critical government agencies being compromised by cyberattacks. Not only is that just the tip of the cybersecurity iceberg, but in many ways our attention within this sphere is diverted to just the symptoms of a much broader problem.
Cybercriminals Start Small
Consider this: Smart attackers will not start their malicious enterprise going after the big brands, let alone a guarded government entity. They will start small and attempt to take down easier targets to mitigate the risk of detection. They will learn techniques, understand linkages and perfect their trade. Small and midsize organizations that do not have the resources or the awareness of cyberthreats become the ideal training wheels for cybercriminals and organized crime rings.
Compounding this issue are all the nefarious tools pervading the Dark Web. They lower the skills barrier necessary for perpetrating cyberattacks, shorten the time for acquiring experience and increase automation to create broad attacks. To better balance the scales, we as an industry need to place greater focus on extending the reach of cybersecurity, especially security intelligence, to strengthen the collective security posture of our business ecosystems.
Cybersecurity is a sophisticated practice, and the economics are stacked up against small and midsize organizations. Smaller organizations have to perform cybersecurity assessments to evaluate their security requirements; acquire the necessary technology; establish appropriate processes and budget for staffing to operate; and manage those acquired tools effectively. As a result, cybersecurity vendors from startups to massive organizations have traditionally catered to large-scale enterprises that are able to make big investments and have some established cybersecurity practices. Cybersecurity vendors then turn to service providers to access the volume market.
Catering to Smaller Cybersecurity Environments
While service providers have always been eager to assume the role of distributors for cybersecurity vendors, there is a more prominent potential position in the value chain. Many service providers behave as an extended sales team, others deliver incremental value by providing add-on services and a few advanced ones invest in building enhancements to deliver unique offerings.
Although small and midsize organizations have increased access to cybersecurity capabilities, there are still limitations on knowledge transfer, effectiveness of implementations and the security value derived. To fully unlock the potential of the volume market, it is necessary to formulate more standardized deployments of security technology that are more easily consumable by small and midsize organizations such that they practice good security.
There’s an opportunity here for service providers: They can fundamentally transition from being mere distributors to hubs of security competencies. Through rigorous standardization of best practices, diligent accumulation of security content and investment in the development of reusable assets, service providers will be able to deliver differentiated security value and tap into greater economies of scale. Service providers that seize this opportunity become more lucrative partners for cybersecurity vendors and in turn extend the reach of best-in-class cybersecurity solutions to small and midsize organizations.
Promoting the evolution of service providers into being force multipliers of cybersecurity will enable our industry to build greater global intelligence and more successfully balance the current advantage held by malicious actors.