Once again, we are humbled and honored to be recognized as a leader in the Gartner Magic Quadrant for Managed Security Services, a title we have held five consecutive times. Last year was another significant and transformational period for IBM Security, especially for our managed security services (MSS) business.
In 2017, we were all put to the test by unprecedented breaches, which paralyzed numerous businesses across the globe. While there is no such thing as an easy breach, several IBM MSS clients had an advantage regarding timing and reaction to WannaCry, Petya, Meltdown and Spectre.
A Gartner Magic Quadrant for Managed Security Services Leader
The alignment between our global capabilities, technology, threat intelligence research partnerships and people allowed us to mobilize and assist clients. It also provided us the actions and speed required to significantly minimize damage and ensure the resumption of smooth business operations.
We made significant investments in 2017 to help our clients address their regulatory obligations regarding data transmission and protection. We opened local European data centers, which can offer fully Europe-based services. Clients worldwide who conduct business in Europe have the support they need to localize their data and ensure that our dedicated teams compliantly handle it.
Cyber Range: A Must-Do
In 2017, the IBM Security Cyber Range became a must-do for more than 200 organizations throughout the world. As part of our global network of IBM X-Force Command Centers (which represents IBM Managed Security Services), the Cambridge, Massachusetts Cyber Range is an immersive experience that helps clients test and prepare for an inevitable breach. Clients get a powerful simulated experience that accelerates their preparedness — and IBM Security deepens its partnership and alignment with clients against future attacks.
The business of MSS is no longer simple firewall or device policy management. Today’s customers seek a deeper threat management partnership with vendors that deliver a comprehensive view of their threat environment. They also want a collection of crucial information about vulnerabilities, emerging threats, geographical trends and market/industry trends, as well as subsequent analyses and strategies.
At IBM Security, we are compelled to deliver on that demand — and we’ve been doing it progressively through the years.
A Pivotal Year for MSS
We believe achieving a leader recognition in the Gartner Magic Quadrant for Managed Security Services wouldn’t be possible without the partnership between our valued clients and the alignment of IBM Security analysts, intelligence researchers and our global state-of-the-art facilities in fighting cybercrime.
We are thankful to work with some of the world’s leading enterprises, and we consider it a privilege to gain the valuable experience from our clients that helps drive important innovations and transformations in our business. Through this partnership, our teams and innovations are accelerating IBM Security’s capabilities in exceeding beyond traditional MSS.