May 8, 2018 By Douglas Bonderud 2 min read

Even though password security is a top priority for organizations, only 55 percent of users would change their credentials after a breach. That’s the sobering state of affairs detailed in “The Psychology of Passwords: Neglect Is Helping Hackers Win,” a new report from password management firm LastPass.

And bad habits don’t stop there. The report also found that 59 percent of respondents use the same password across multiple accounts. Despite the rising costs of data breach recovery and ongoing, large-scale compromises, LastPass found that “password behaviors remain largely unchanged from two years ago.”

A Persistent Problem

Companies around the world and across all sectors are struggling to protect user passwords. As noted by Wired, Twitter recently disclosed that it had inadvertently stored unencrypted passwords in an internal system. While Twitter typically hashes user passwords using bcrypt, a bug in its hashing protocol led to the unprotected storage of credentials that were kept even after hashing was complete.

Although the company said it doesn’t believe the information was accessed or used by cybercriminals, it advised all users to change their passwords for good measure. As noted by the LastPass report, however, just over half of users are likely to comply.

Also problematic is the common practice of employees sharing passwords for internal resources using tools such as Trello. According to Krebs on Security, simple web searches revealed “unprotected personal Trello boards that listed employer passwords and other sensitive data.”

This lines up with LastPass data, which found that, while 5 million records are compromised every day, it still takes organizations an average of 66 days to contain a breach. Posting passwords on public collaboration forums makes containment that much more difficult.

The Password Security Paradox

As noted by TechRepublic, the new report “confirms the paradoxical views many people have about passwords and highlights alarming trends in personal online security.” For example, 90 percent of users said they believe their online accounts are at risk regardless of the strength of their passwords and 91 percent recognize that password reuse heightens this risk. Meanwhile, 39 percent reported that they would never change their password if they were not required to do so.

Users also underestimated their total number of online accounts. While 79 percent of those asked said they had between one and 20 online accounts, LastPass found that, on average, employees were responsible for 191 passwords. Still, 59 percent of respondents said they mostly or always use the same password for different accounts, 51 percent don’t believe that cybercriminals can figure out their password, and 21 percent said they don’t see a problem with repeating the same password across accounts.

There’s a gap between user belief and behavior. Ninety-two percent of respondents said password security was a “serious matter,” yet 61 percent said they refuse to change passwords for fear of forgetting their login information.

Sandor Palfy, chief technology officer (CTO) of identity and access management at LastPass parent company LogMeIn, put it simply: “The cyberthreats facing consumers and businesses are becoming more targeted and successful, yet there remains a clear disconnect in users’ password beliefs and their willingness to take action.”

More from

Hive0137 and AI-supplemented malware distribution

12 min read - IBM X-Force tracks dozens of threat actor groups. One group in particular, tracked by X-Force as Hive0137, has been a highly active malware distributor since at least October 2023. Nominated by X-Force as having the “Most Complex Infection Chain” in a campaign in 2023, Hive0137 campaigns deliver DarkGate, NetSupport, T34-Loader and Pikabot malware payloads, some of which are likely used for initial access in ransomware attacks. The crypters used in the infection chains also suggest a close relationship with former…

Unveiling the latest banking trojan threats in LATAM

9 min read - This post was made possible through the research contributions of Amir Gendler.In our most recent research in the Latin American (LATAM) region, we at IBM Security Lab have observed a surge in campaigns linked with malicious Chrome extensions. These campaigns primarily target Latin America, with a particular emphasis on its financial institutions.In this blog post, we’ll shed light on the group responsible for disseminating this campaign. We’ll delve into the method of web injects and Man in the Browser, and…

Crisis communication: What NOT to do

4 min read - Read the 1st blog in this series, Cybersecurity crisis communication: What to doWhen an organization experiences a cyberattack, tensions are high, customers are concerned and the business is typically not operating at full capacity. Every move you make at this point makes a difference to your company’s future, and even a seemingly small mistake can cause permanent reputational damage.Because of the stress and many moving parts that are involved, businesses often fall short when it comes to communication in a crisis.…

Topic updates

Get email updates and stay ahead of the latest threats to the security landscape, thought leadership and research.
Subscribe today