March 14, 2017 By Douglas Bonderud 2 min read

Data is a valuable resource for corporations. Beyond the information generated by workstations, mobile devices and online transactions, companies now leverage social data to get a better sense of consumer buying habits, personal preferences and transaction histories.

But in many cases, the nature and purpose of this data collection isn’t made clear — and law enforcement agencies are now tapping third party data-mining operations to purchase specific data related to potentially criminal activity and design surveillance tools.

It’s no surprise that Facebook ranks among the most sought-after data destinations. According to TechCrunch, the company recently changed its policy to explicitly forbid developers from using social media data for this purpose. But will this really put the breaks on sneaky surveillance operations?

Social Data Is All Around

Corporations have the power to hurt or help consumers who want better protection of their own data. Law enforcement agencies don’t need custom-built tools to carry out surveillance; mobile apps often collect and aggregate consumer data that is then sold off to marketing agencies and could be used for other purposes as well.

Direct law enforcement requests are also on the rise. In February, the Bentonville, Arkansas, Police Department went after a warrant for Amazon Echo interactions initiated by a murder suspect. Additionally, the Financial Times stated more than 200 million wearable devices were provided to employees by their organizations in 2016, often without any kind of user agreement about how, when and why tracking data could be shared.

Line in the Sand

Part of the problem here stems from consumers themselves, since many grant blanket permissions to mobile apps and don’t read user agreements before they sign off on wearable devices. But there’s another layer: Anonymous collection of data that is then repackaged and repurposed as valuable insight for marketing or police agencies.

Facebook, Twitter and other social sites are a veritable gold mine of information for third parties looking to grab information and make a quick buck. Engadget explained the ACLU recently called out both Facebook and Twitter for not doing enough to combat this problem. Both sites were being mined for information about protesters’ posts, locations and identification by marketing firms and then sold off to law enforcement.

While Twitter already has a hard-and-fast rule in place, Facebook historically operated under a “wait and see” model — if problems were reported, the company clamped down on social data access. But thanks to increased pressure from the ACLU, Color of Change and the Center for Media Justice, the network has rewritten its policies to make it clear that developers cannot “use data obtained from us to provide tools that are used for surveillance,” The New York Times reported.

Moving Forward

It’s a solid first step, but now the real test begins: Will action follow words? While Facebook already uses manual and automatic detection to track down unsanctioned data use, the ACLU argued a more proactive approach is required. The social media site countered that it’s already doing just that, meaning there may be little impetus for change.

Social pressure has pushed one of the biggest social media sites in the world to explicitly forbid the use of data for surveillance tools. It’s a timely move since smartphones, wearables and other mobile devices are now being used to track everything from employee activity to protester activism.

With the change, however, comes increased surveillance of the social site itself — will it shine a light on surreptitious data collection or turn a blind eye when it comes to stopping surveillance?

More from

Airplane cybersecurity: Past, present, future

4 min read - With most aviation processes now digitized, airlines and the aviation industry as a whole must prioritize cybersecurity. If a cyber criminal launches an attack that affects a system involved in aviation — either an airline’s system or a third-party vendor — the entire process, from safety to passenger comfort, may be impacted.To improve security in the aviation industry, the FAA recently proposed new rules to tighten cybersecurity on airplanes. These rules would “protect the equipment, systems and networks of transport…

Protecting your digital assets from non-human identity attacks

4 min read - Untethered data accessibility and workflow automation are now foundational elements of most digital infrastructures. With the right applications and protocols in place, businesses no longer need to feel restricted by their lack of manpower or technical capabilities — machines are now filling those gaps.The use of non-human identities (NHIs) to power business-critical applications — especially those used in cloud computing environments or when facilitating service-to-service connections — has opened the doors for seamless operational efficiency. Unfortunately, these doors aren’t the…

Communication platforms play a major role in data breach risks

4 min read - Every online activity or task brings at least some level of cybersecurity risk, but some have more risk than others. Kiteworks Sensitive Content Communications Report found that this is especially true when it comes to using communication tools.When it comes to cybersecurity, communicating means more than just talking to another person; it includes any activity where you are transferring data from one point online to another. Companies use a wide range of different types of tools to communicate, including email,…

Topic updates

Get email updates and stay ahead of the latest threats to the security landscape, thought leadership and research.
Subscribe today