Incident Response August 31, 2023

Alert fatigue: A 911 cyber call center that never sleeps

4 min read - Imagine running a 911 call center where the switchboard is constantly lit up with incoming calls. The initial question, “What’s your emergency, please?” aims to funnel the event to the right responder for triage and assessment. Over the course of…

Intelligence & Analytics May 3, 2021

Alert Fatigue: How AI Can Help You Address Your Most Important Alerts

3 min read - When someone says the word hurricane, I hear the shrill weather-alert warning sound in my head. Having grown up in Florida and now living in North Carolina, I’ve been through many hurricanes and have the routine down — stock up…