Incident Response August 7, 2024

How CIRCIA is changing crisis communication

3 min read - Read the previous article in this series, PR vs cybersecurity teams: Handling disagreements in a crisis. When the Colonial Pipeline attack happened a few years ago, widespread panic and long lines at the gas pump were the result — partly due…

Incident Response July 31, 2024

PR vs cybersecurity teams: Handling disagreements in a crisis

4 min read - Check out our first two articles in this series, Cybersecurity crisis communication: What to do and Crisis communication: What NOT to do. When a cyber incident happens inside an organization, everyone in the company has a stake in how to…

Risk Management July 24, 2024

Crisis communication: What NOT to do

4 min read - Read the 1st blog in this series, Cybersecurity crisis communication: What to do When an organization experiences a cyberattack, tensions are high, customers are concerned and the business is typically not operating at full capacity. Every move you make at this…

Incident Response July 15, 2024

Cybersecurity crisis communication: What to do

5 min read - Cybersecurity experts tell organizations that the question is not if they will become the target of a cyberattack but when. Often, the focus of response preparedness is on the technical aspects — how to stop the breach from continuing, recovering…

Incident Response March 6, 2023

The role of marketing and PR in incident response

3 min read - Responding to a cyber incident requires teamwork across departments and disciplines. Technical incident responders must work to halt incoming attacks while the communications teams develop a public response. Clear communication is essential. Communication strategies differ before and after a cyber…