The New CISO: Management Through Thought Leadership
CISOs have a difficult path to success because their area of expertise is highly technical and one that few care to understand on a deep level. The success of today’s IT security leaders depends on their thought leadership and ability to present a continuous flow of understandable and interesting information that informs colleagues without jargon or fear tactics.
The CISO must position him or herself as a thought leader in the eyes of both security employees and the company as a whole. Security professionals looking to cultivate this level of authority should consider the following suggestions.
Define Your Thought Leadership Brand
Personal branding is important for the advancement of your professional career, but it can be tricky because your CISO brand is likely different from your personal social brand.
Each CISO has his or her own work habits, values and communication style. Create a document that identifies the key aspects of your brand and revisit it regularly. You can define these key aspects by answering the following questions:
- What is your most important underlying philosophy about security?
- How is your identity different?
- What does your brand deliver and how do people experience this?
- Who is the target audience for your services?
Write and Share
The CISO encounters multiple complex decision points during the day, and those decisions have both short- and long-term consequences. As CISOs hone their skills, they learn more than just technology; they also get to observe how their actions affect the enterprise. By creating modes of operation that build on the brands they have established, security leaders can both influence their companies in practical ways and affect subtle changes.
One of the most effective ways to communicate with a wide audience is to write short articles that explain complex and esoteric information in terms everyone can understand. The articles should be informative without using jargon and reference issues that affect the company as a whole. The wide-ranging effects of data security that the CISO understands in great depth lend themselves perfectly to distributing information to the enterprise. As a thought leader, it’s the CISO’s job to present these concerns in constructive ways without causing alarm.
The content the CISO creates should be presented on a continuous basis. That kind of distribution allows for shorter articles that are easy to both write and read. These articles can be delivered through existing company newsletters, the company intranet or another publication that has the company’s backing and support.
Raise Your Voice
Highly technical employees are sometimes known for their reticence toward public speaking, but speaking as an expert at conferences and group meetings is one of the best ways for a CISO to establish a strong voice in the thought leadership sphere. The subject matter for presentations can be drawn from the articles written for internal consumption and modified to address a public audience. As a thought leader, the CISO needs to discuss big-picture issues that connect technology with the brand. In this way, the message and the personal brand reinforce one another.
Connect With Media
Media reporters are always looking for subject matter experts (SMEs) to interview on topics for publication. Many companies employ media relations teams to connect knowledgeable company staff with media outlets for interviews. Check with the public relations team for opportunities. External services such as LinkedIn and Help a Reporter Out (HARO) connect SMEs directly to writers. Be sure to develop an accurate and complete profile on those and other services, and respond to requests quickly to achieve maximum visibility.
Stick With It
CISOs can impact organizational security through technical prowess, but digital protection schemes only go so far. Security leaders have an opportunity to manage their own staffs from the perspective of an influential, highly regarded expert. Thought leadership can extend the reach of the CISO’s knowledge across and beyond the company’s walls, but the effort takes time and dedication. The results can be significant, in terms of both its effect on the company’s security and the CISO’s career.