Tax Refund Phishing Cases Resurface in Scheme Targeting UK Users

It’s not unusual to see phishing cases on the rise during tax time, but cybercriminals are getting an early start by promising U.K. computer users a sizable refund in an attempt to steal personal data.

Recipients of the email scam, which appeared to come from Her Majesty’s Revenue and Customs (HMRC), the U.K. government department responsible for collecting taxes, were told to visit a gateway portal to receive a tax refund of around 542 pounds, according to Malwarebytes Labs.

Unlike other phishing cases, the timeline was particularly tight: The cybercriminals instructed potential victims to act within the same day they received the email.

How the Threat Actors Make the Scam Look Legitimate

Before reaching the phony gateway portal, the threat actors took victims to a replica Microsoft Outlook login page, which allowed them to harvest usernames and passwords. Once at the bogus HMRC site, victims were asked to fill out a comprehensive form that ended with fields to enter their credit card details. Much like legitimate government forms, researchers noted that the site validated what people entered to ensure they were inputting accurate information, including phone numbers and dates of birth.

Although tax refunds are of obvious interest to consumers, there are plenty of people who might be logged in to their personal email accounts at work, meaning phishing cases like these could potentially threaten an entire organization. The challenge is to understand what’s going on at the moment an attack occurs.

Why You Should Make It Easy to Report Phishing Cases

To ward off this type of attack, IBM experts recommend conducting regular internal phishing assessments and making use of open source intelligence. Companies should also make it easy for users to report phishing cases — and that doesn’t mean simply telling employees to contact IT. Instead, instructions should be as specific as possible within company policies.

Effective strategies include giving staff a hotline to call or chatbot to text and providing contact details for a specific employee who specializes in IT security issues. When the details are granular and there’s no fear of repercussions, employees are more likely to come forward when something happens and security teams can more quickly respond to threats.

Source: Malwarebytes Labs

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Shane Schick

Writer & Editor

Shane Schick is a writer, editor and speaker who focuses on how information technology creates business value. He lives...